San Antonio Express News mastheadDHR in Association with LMD Architects are proud to announce their latest collaborative project “New Video Visitation for the Bexar County Jail”.

The Sheriff’s Office is working to alleviate the long waits that many who visit the jail have come to expect, and to improve security inside, by installing an off-site video visitation system.

In about 15 months, a process that hasn’t changed for nearly 20 years will become far easier, said Deputy Chief Raul Banasco, the jail administrator.


The new system, which will cost roughly $4 million and be housed in the Toudouze building on Market Street, will increase the jail’s capacity for visitations, currently 15 to 20 at a time, to nearly 100 at a time. Instead of reporting to the jail to see their incarcerated loved ones, visitors will go to the off-site location, where they will be able to video chat with inmates. Besides expediting family visits, Banasco said, moving the visitors to an off-site location will also greatly reduce the amount of contraband that makes its way into the jail and lessen the added burden of moving inmates around.